HelpIf Ordering Via Mail, Phone, or Fax.
Call to confirm current prices when ordering by mail. Fill in order form as completely as possible (for reference when calling). For fax or mail, please print legibly. Use part numbers and descriptions from the catalog. Specify year and model. If available, please include chassis # (same as I.D. #). All prices are "per each item" unless otherwise stated (example, some items are sold as a pair, or set). All prices subject to change without notice.
Ordering Online
After you've added parts to your shopping cart, you can click the "checkout" button. If you've ordered on our website previously, you can log in using your email address and the password you previously created. If you've forgotten your password, click the Forgot your Password? link. If you're new to our site, simply click the "New Customer" button.
During checkout, the shipping amount displayed is valid in the continental U.S. only, and excludes additional shipping/boxing fees that will be due if you're ordering oversized items.
We will contact you with the final total for approval prior to shipping.
CLICK HERE for help understanding abbreviations part terminology
CLICK HERE for help searching the online store.
If you don't find what you're looking for, feel free to call us toll free at (800) 550-6036 or email sales@airheadparts.com. We try to respond to order-related inquiries immediately during business hours.
Shipping
Our minimum shipping fee is $7.95 for shipping within the continental United States:
Orders will ship via FEDEX only.
Within the continental U.S. allow 1-5 business days for delivery (depending on destination).
Orders (of in-stcok parts) shipped to Southern California addresses typically arrive the next business day. East coast destinations tend to take approximately 5 business days.
We also provide express shipping. If you'd prefer faster shipping than standard ground shipping, please phone in your order to speak to a sales representative. For shipping to Alaska, Hawaii, Puerto Rico, and all international locations, please phone in your order and speak to a sales representative. Orders to these locations must go by air, and are pricier to ship.
Payment
We accept all major credit cards, Paypal, CODs, checks, and money orders. Cash ok on Will Call orders.
For credit cards, include card number, exp date, CVV number, and name as it apears on the card. WE MUST HAVE THE CVV # TO PROCESS YOUR ORDER (3 DIGIT NUMBER ON THE BACK OF MASTERCARD, VISA, AND DISCOVER. 4 DIGIT NUMBER ON THE FRONT OF AMEX). WE MUST ALSO HAVE THE CORRECT BILLING ADDRESS ON FILE FOR YOUR PAYMENT TO CLEAR.
CODs must be paid by money order or cashiers check only. Fedex does NOT accept cash. There is an $9.50 fee applied to all COD orders.
Personal checks are subject to a two week hold to allow for funds to clear.
If paying with Paypal, you'll have an opportunity during checkout to be directed to the Paypal website. Once you have finished making payment on the Paypal website, remember to click the final "complete" button to be redirected back to our website so your order is finalized.
Warranty, Refunds, Returns, Exchanges
PRICES: Prices subject to change without notice.
WARRANTY: The Airhead Parts product line of merchandise is guaranteed to be exactly as represented. Airhead Parts will exchange an
article proven defective in workmanship or material, provided it was not damaged by alteration, improper application or neglect. In all events
seller liability is limited to replacement of the merchandise or the invoice value of material claimed to be defective. Freight must be prepaid on
all returned merchandise.
MERCHANDISE RETURN: Merchandise may not be returned without permission. We require the use of an Airhead Parts Return Merchan-
dise Authorization (RMA) The customer will be provided a RMA upon request and must appear on any and all packages when merchandise is
returned. There will be no exceptions as packages received without a RMA will be refused and returned to the customer. A restocking charge
of 15% will be made on all returns unless due to our error. Freight must be prepaid on all returned merchandise.
CLAIMS AND SHORTAGES: Claims for damage or shortage must be made by the consignee (You) to the freight forwarder as soon as the
damage or shortage is discovered. We are neither responsible for nor are in a position to make a claim after the freight carrier accepts the
shipment from us. Claims for shortage or error in shipment must be made telephonically or in writing (fax or email) within 2 days of receipt of
shipment. It’s a good idea to always count your boxes and/or items and not just sign for boxes/pallets without checking the contents.
ALL SALES FINAL AFTER NINETY (90) DAYS. NO EXCEPTIONS.
Airhead Guarantee
Your satisfaction is guaranteed. If you are not totally satisfied with our products, your money will be refunded. Please refer to our returns and refunds policy above. | 
